Case study 08
KwaZulu-Natal BQV Accommodation Quality Programme
Client: Tourism Grading Council of South Africa / South African Tourism
All projectsBackground
Managed a province-wide quality verification programme assessing tourism accommodation establishments for grading readiness and quality improvement.
Objectives
- Improve accommodation standards.
- Increase grading readiness.
- Support tourism quality assurance.
Methodology
- Site inspections.
- Quality audits.
- Data analysis.
- Stakeholder engagement.
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